The Axis Bank Virtual Relationship Manager (Burgundy) Recruitment 2026 has opened an exciting opportunity for experienced banking professionals looking to build a career in premium relationship management. The position is based in Whitefield, Bangalore, and is designed for candidates with strong sales expertise, customer relationship skills, and knowledge of banking products. Interested applicants with relevant BFSI experience can connect with the recruiter directly to explore this career opportunity.
Axis Bank Virtual Relationship Manager Recruitment 2026: Key Highlights
| Particulars | Details |
|---|---|
| Organization | Axis Bank |
| Job Role | Virtual Relationship Manager – Burgundy |
| Job Location | Whitefield, Bangalore |
| Department | Outbound Contact Centre (OCC) |
| Qualification | Graduate or Post Graduate |
| Experience Required | 5+ Years in BFSI Sector |
| Employment Type | Full-Time |
| Contact Person | Ganesa Subramanian |
| Contact Number/WhatsApp | 8056659888 |
| Preferred Skills | Sales, Relationship Management, Banking Products |
About the Outbound Contact Centre (OCC)
The Outbound Contact Centre (OCC) at Axis Bank focuses on delivering a superior customer experience by combining innovative technology with relationship-driven banking solutions. The department aims to strengthen customer engagement through effective communication while creating long-term and mutually beneficial relationships. Employees working in OCC support different business lines in achieving customer outreach goals and providing a seamless banking experience through digital channels.
About the Virtual Relationship Manager – Burgundy Role
The Virtual Relationship Manager (VRM) will be responsible for managing and strengthening relationships with premium Burgundy customers through remote communication channels such as phone calls and email interactions. The role involves identifying business opportunities within the existing customer base and promoting suitable banking products and services. Candidates will be expected to understand customer needs and deliver tailored financial solutions while ensuring a high level of customer satisfaction.
Key Responsibilities
The selected candidates will work closely with Burgundy customers and address their banking requirements through digital platforms. The role includes achieving assigned revenue targets through cross-selling investment products, liabilities, assets, and cards. The Virtual Relationship Manager will focus on CASA deepening, generating New-To-Bank (NTB) leads, and assisting customers with various banking services. Managing customer portfolios, maintaining regular communication, and identifying opportunities for enhancing client relationships will form an important part of the job responsibilities.
Revenue and Sales Expectations
Candidates are expected to consistently achieve monthly revenue goals by promoting investment and financial products to eligible customers. The position requires strong sales capabilities, including lead generation, customer acquisition, and conversion skills. Building trust and providing suitable recommendations based on customer requirements are essential for success in this role.
Technical and Compliance Requirements
The Virtual Relationship Manager should possess the ability to work efficiently using banking applications, digital tools, and internal databases to provide transparent end-to-end customer support. Adherence to regulatory guidelines and internal control policies is mandatory. Candidates must ensure compliance with legal and operational procedures while maintaining the highest standards of integrity and professionalism.
Eligibility Criteria and Required Skills
Applicants interested in this opportunity should possess a Graduate or Post Graduate degree from a recognized institution. A minimum of five years of relevant experience in the BFSI sector is mandatory. Strong communication skills in English and local languages, excellent customer service orientation, and the ability to perform under pressure are highly desirable. Candidates with prior exposure to relationship management and sales roles will have an added advantage.
Knowledge and Expertise Preferred
Axis Bank prefers candidates who have practical knowledge of Mutual Funds, Life Insurance, General Insurance, Portfolio Management Services (PMS), and structured investment products. Team collaboration, resilience, written and verbal communication excellence, and a passion for building customer relationships are considered important attributes for this role.
How to Apply for Axis Bank VRM Recruitment 2026
Interested candidates who meet the eligibility requirements can directly contact the recruiter through the details provided below. Applicants are advised to keep their updated resume ready and highlight their banking sales experience and expertise in investment products during the interaction process.
Important Links
| Purpose | Details |
|---|---|
| Organization | Axis Bank |
| Job Role | Virtual Relationship Manager – Burgundy |
| Job Location | Whitefield, Bangalore |
| Contact Number/WhatsApp | 8056659888 |
| Official Website | Click Here |
FAQs
What is the job location for the Axis Bank Virtual Relationship Manager role?
The job location is Whitefield, Bangalore.
What qualification is required for this recruitment?
Candidates should be Graduates or Post Graduates from recognized institutions.
How much experience is required for this role?
Applicants must have a minimum of 5 years of relevant experience in the BFSI sector.
How can I apply for the Axis Bank VRM Burgundy position?
Eligible candidates can contact Ganesa Subramanian on 8056659888 through call or WhatsApp for further application details.